Manage My Account Online

Commonly Asked Questions

  • What is my PIN? How do I check my own account?

The PIN (personal identification number) is typically the last 4 digits of your telephone number. Enter the complete barcode number located on the back of your library card and the last four digits of your telephone number or the "PIN" (Personal Id Number) that you created.

You can reset your PIN online by clicking "Log In" at the top right of the page and choosing "Forgot my PIN". You will be prompted to enter your Library Card Number and an email will be sent to the email address we have on file. You can also visit your local library’s circulation department to find out your PIN. Valid identification is required. PIN numbers cannot be given or changed over the telephone or through electronic communication. 


  • Can I use a credit card to pay fines on my account?

Yes. You can pay with a credit card at any circulation desk, via direct online, or through your My Account page. Please visit our page on Paying with Credit Cards for more information.

  • How do I renew items?

You may renew books online (by logging into My Account), by telephone, or at any self-check machine located at a Branch. Overdue materials and materials that are on hold or that have been requested or reserved by other patrons may not be renewed.