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LOAN PERIODS, CHARGES & FEES

While all of the library's programs and most of our services are free, charges are required for certain services, replacement of lost items, or fines for overdue materials. 

Fines are calculated by the type of material checked out, regardless of whether the borrower is an adult or a child.

You may pay for fines with cash, personal check, or a credit card at any Circulation Desk.

You can also pay for fines by credit card online. 

 

PAY ONLINE

     

 

Pay Now

 

LOAN PERIODS

  Item

  Loan Period

  Limit

  Renewal*

  Overdue Fee/Day

  Max Charge/Item

  Books
  3 weeks
  50
  3
  $0.35 Adult   $0.20 Juvenile
  $10 Adult   $5 Juvenile
  Audiobooks
  3 weeks
  10
  3
  $0.35
  $10 Adult   $5 Juvenile
  CDs
  3 weeks
  10
  3
  $0.35
  $10 Adult   $5 Juvenile
  DVDs
  7 days
  10
  3
  $0.35
  $10 Adult   $5 Juvenile
  Periodicals
  3 weeks
  10
  3
  $0.35
  $10 Adult   $5 Juvenile
  Interlibrary Loan*
  varies
  5 
  varies
  $1
  Cost of Item
  Thermal Camera
  14 days
  1
  0
  $2.00
  $100.00

 

*There is a $5 non-refundable fee per interlibrary loan request.

*Items are not eligible for renewal if there is a hold on the item.

*Items accruing fines cannot be renewed if total fines exceed $10 on adult cards and $5 on children's cards.

*The maximum number of checkouts is 50 items per patron.

*Alexandria Library is not responsible for equipment damage that may result from use of its audiovisual material or thermal cameras.

SERVICES  CHARGES

  Item

  Charge

  Temporary Resident Card Fee (non-refundable)   $10.00
  Interlibrary Loan Request   $5.00
  Returned Check Fee   $25.00
  Photocopy, Computer or Microform Printout    $0.25 per page
  Internet Guest Pass (per visit)   $1.00

LOST, DAMAGED OR MISSING ITEMS

  Item

  Charge

  Print Materials*   Cost of item + $5.00 processing fee
 Audiovisual Items*   $15.00 per disc or cost of item
  Library Card   $2.00
  Barcodes   $1.00
  CD & Audiobook Cases   $1.50
  DVD (single disc case)   $1.50
  DVD (multiple disc case)   $3.00
  Plastic Bags   $1.00
  RFID Tags   $1.00
  Thermal Cameras**   $250.00
  Thermal Camera USB Cable**   $5.00
  Thermal Camera Extender**   $10.00
  Thermal Camera Case**   $25.00
  Thermal Camera Library Bag**   $4.00

*If lost items are returned within 30 days of paying replacement cost, you will receive a refund minus fines and a $5.00 processing charge per item. Excludes magazines and leased materials.

*The library will not accept the return of the item if found or provide refunds for lost materials after payment of replacement charges.

*Audiovisual materials (DVD/CD discs) are to be returned in the condition in which they are borrowed. The full replacement cost will be charged for each item lost or damaged. Alexandria Library does not accept replacement copies for lost or damaged audiovisual DVD/CD discs (i.e.: movies, audiobooks, music, etc.)

*It is the borrower’s responsibility to make sure that each case contains all discs before returning audiovisual materials. If an item is returned missing one or more pieces, we will try to contact you through provided account information. If the problem has not been resolved within 14 business days of the return of the item, borrower will be charged a fee of $15 dollars for each missing disc or, in some cases, the cost of the entire item if no replacement disc is available from the library’s vendors. No fee adjustment or refunds will be offered for materials returned after the 14-day period.

*Borrowers are responsible for the replacement cost of library materials that are declared lost. The library will not accept customer replacements for lost discs. Once the library receives payment for a lost item, the item becomes the property of the customer. The library will not accept the return of the item if found or provide refunds for lost materials after payment of replacement charges.

**The library will not accept customer replacements for lost thermal cameras or accessories.  Replacement charges will be placed on a library user’s record when any camera parts/pieces are returned damaged or missing. 

DELINQUENT ACCOUNTS

Since June 15, 2011, all accounts with delinquent fines and fees of $25 or more for 60 days are forwarded to Unique Management Services, Inc (Unique). A non-negotiable service fee of $10 is added to each delinquent account. Balances can be paid with cash, check, or credit card at any checkout desk or online with a credit card at My Account.