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Starting on September 4, 2019, when using RB Digital resources either on the desktop or the mobile app, users will notice a light blue accessibility icon on the right side of the screen. When clicked, the accessibility toolbar will display and users can choose from a wide range of features.

The toolbar also provides a link to a help desk staffed by accessibility experts and tailored to people with disabilities to ensure that their specific needs are addressed. This toolbar displays on the desktop web patron interface after the patron clicks an accessibility icon, and includes:

  • Reader—allows end-users to customize the visual display of the page to more effectively read and consume information through changing text/background color and contrast, fonts, and magnifying text as needed
  • Player—users can listen to web content read aloud via a built-in player and text-to-speech functionality which is not dependent on third party accessibility tools
  • Site Menu—simplifies and optimizes the site menu for keyboard users and individuals with cognitive disabilities
  • Page Elements Menu—built-in keyboard shortcuts to quickly navigate the webpage
  • Settings—allows users to customize settings to meet their individual preferences

These features will work with third-party accessibility software and readers, including VoiceOver, TalkBalk, JAWS, NVDA, and Windows Narrator.

AUGUST 23, 2019


Gale databases are performing unexpected system maintenance, which is impacting multiple points of user access and customer support. Gale products are not experiencing downtime, but some websites and access points may not be available.

If you are trying to access Gale products from outside of the Library please use this method:

  • Go to
  • Click on the purple "Access Databases From Home" button.
  • Type in your library card number.
  • Click "Gale Databases" in the left column.

These products may require you to use the temporary link for access:

Career Transitions:

Kid InfoBits:


JULY 16, 2019


We are excited to introduce a new way to read magazines through your RB Digital app! The new reader provides an enhanced user experience through improved ease of use and readability. The new reader offers these features:

  • New Look and Feel—A fresh new look and feel enhances the user experience and makes it easier to navigate the app. For example, now you can access the content menu from the navigation bar.
  • Text to Speech*—For the first time, RBdigital users can listen to all articles in audio format, which improves reading comprehension and allows you to listen to the article while doing other things. *Available for iOS only.
  • New Color Themes—In addition to the current light and dark themes, the new reader adds sepia and gray to improve readability of text and reduce eye fatigue. Scalable Font and Screen Brightness Controls—Instead of an action sheet selector, the new reader uses a slider control for finer grain control over the font size and screen brightness.

Click here for more details about the new reader. Users will need to update their app to see the new reader.

JULY 1, 2019


As of August 23, 2019, the current version of Books & Authors will be going away to welcome a new design and functionality upgrades to provide a better user experience and maintain accessibility standards.  Books and Authors will now be referred to as Gale Books and Authors.

The "My Reading Room" feature is being discontinued and will be replaced with the ability to share, save, and download content via integrated G Suite for Education and Microsoft Office 365 tools. Books & Authors users will need to download and store their saved lists in another location by August 22, 2019 to avoid any loss of data.

JUNE 24, 2019


Effective July 1st, the Great Courses on Kanopy will be available for a continuous rolling 30 day period. 

Once you press play on any video in a Great Courses series, you can watch that entire series without using any further play credits for a rolling 30 day period.

There will be 70 new series on Kanopy to choose from also starting on July 1, 2019.

MAY 30, 2019


Effective June 15, 2019, the eBook service from Freading is being discontinued.  Any items checked out at this time will be returned from your device at the end of the loan.  The Android and Apple app for this service will no longer work with your Alexandria Library card number.

Other eBook service from Overdrive, EBSCO and RB Digital will still be available and can be found on the website here:

MAY 28, 2019


On Thursday, June  6, 2019 the library's catalog will receive an upgrade and will be migrated to a new server.  The work will begin about 3:00am EST and take approximately 6-8 hours. 

The catalog search feature on the website will be inactive while the migration is in process, but customers can utilize the Classic Catalog interface here.  The Classic Catalog can be searched, items can be renewed, accounts reviewed and items can be renewed. 

MAY 21, 2019


Today, the American Library Association (ALA) announced that Alexandria Library is selected to participate in Libraries Lead with Digital Skills, an initiative of ALA and the Public Library Association (PLA), sponsored by Grow With Google, the tech company’s economic opportunity initiative. Alexandria Library will use the funding to expand their technology and digital literacy programming and events.

MAY 6, 2019


Effective July 1, 2019, the Alexandria Library Mobile App is being discontinued by our vendor. Please login to your online account to sync or move saved lists. If you require assistance with reviewing your lists please contact Technical Services at
You may continue to view your account by using the Log In feature on the banner of the Library’s website:, and then selecting My Account at the top of the page.

MAY 2, 2019


What is changing with Kanopy Kids?
Kanopy Kids now provides 30-days of unlimited plays for any video in Kanopy Kids. This means once a video in Kanopy Kids plays 5 seconds or more of a video, you will have unlimited plays for any video in the Kanopy Kids section for 30 days. This is on top of the four play credits each received each month.

What types of videos are available on Kanopy Kids?
Kanopy Kids features a collection of films and TV series that inspire and inform, helping children develop social emotional skills and reinforce valuable learning topics, such as history, science, and new languages. Kanopy Kids has a diverse selection of educational and entertaining content that range across Movies, TV Series, Animated Storybooks, Live Action, and Animated favorites.

What age range is suitable for Kanopy Kids?
Kanopy Kids is appropriate for children ages 2 and up, with a focus on Kids age 2-8. Parents can also choose to implement parental controls to enable them to stay within the dedicated Kanopy Kids area for age-appropriate content.

What devices can be used to access Kanopy Kids?
Access Kanopy Kids on a computer, television, or mobile device. A list of supported mobile and TV apps can be found here:

Are there parental controls?
Yes.  With Parental Controls enabled, parents will need to enter their custom PIN when exiting Kanopy Kids in order to watch content outside of the kids collection. Parental Control PINs can be created directly in Kanopy Kids, and can be changed anytime by parents.

If you have questions about this, please contact Cara Sonnier at or 703.746.1733