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ASK A DIGITAL LIBRARIAN

Do you have questions about e-books, e-audiobooks, digital services, or databases?

Try the quick links to the most popular digital services from the library or review frequently asked questions.  

Still can't find what you are looking for? Email the Digital Services Librarian or set up a 30-minute appointment.

 

FREQUENTLY ASKED QUESTIONS

 

What is the difference between and "eAudiobook" and an "audiobook"?

The library's catalog identifies these formats in the title line and through icons. eAudiobooks are audio books that have been converted into digital form for download to a portable device. The audiobooks in the library's collection are usually on disk and are designed to be played on a compatible disk player. Most of the audiobooks on disk are in the .WMA format. The library also provides audiobooks on disk in the compressed .MP3 format.

 

Does the library support a particular eBook reader?

Most eBook readers and portable devices that support eBooks are compatible with the library's eBook providers.

 

I received an email about an eBook being checked out to me, but it's not in my loans section on Overdrive.

If you recently received a new library card number but your Overdrive account is connected to the old number, your account will need to be updated with Overdrive. Please contact the digital librarian with both account numbers to update this for you. Once your account is updated, your loans will appear.

 

SEND AN EMAIL

Due to the volume of requests, it may take one business day to return your email.

 

BOOK A DIGITAL LIBRARIAN

 

Book a 30 minute session with the digital librarian. Meetings can occur in person at the Beatley Library or via phone.

Topics covered include: overview of the digital resources and services the library offers, help setting up accounts for ebooks and eaudiobooks, help troubleshooting some issues with digital services or databases, overview on how to use library databases, and more.

Review the calendar to select an appointment that best fits your schedule!

If you can no longer keep your appointment, please give at least 24 hours notice that you will be cancelling.  In the event that the library is closed (severe weather, emergency, etc.) the digital librarian will contact you to reschedule your appointment.